What Data We Collect and Why
When you open an account, we collect the details you provide during registration — your name, email address, mobile number, and the e-wallet identifier linked to your deposit method, whether that is DANA, OVO, or GoPay. We record transaction references each time a deposit or withdrawal
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is processed so we can verify and reconcile your account balance. If you contact support, we log the conversation to resolve your issue and improve our service. We also collect device and session data — browser type, IP address, and access timestamps — to keep your
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account secure and detect unusual activity. Cookies track your session state so you stay logged in between pages; you can manage cookie preferences through your browser settings. We do not sell your personal data to third parties. Wallet identifiers from DANA, OVO, or GoPay are used
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solely to match your payment to your account and are not shared beyond what is needed to process the transaction. Retention periods follow applicable local law; where the law permits, we delete account data that is no longer required for operational or legal purposes. Availability of
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our service depends on local law and eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.